Concept, UX Research, UX/UI Design, Branding | 80 hours

 

Solo creation of an APP minimum viable product with a new concept to fund shift for individuals who wish to contribute monetarily towards local causes and organizations within their community.

 

The Problem

A new approach to enable monetary distribution to one’s eco-system. Making fund shifting an easy and accessible engagement for those who desire to contribute to causes they care about.

The Solution

Through conducting user interviews, competitive analysis, card sorting, I then created a task flow using hi-fi wireframes, a developed UI kit and created a prototype for the onboarding process and contribution pages. The user can then connect through their bank and cash apps, updating the % of funds they can contribute to a local organization that is committed to a cause within their ethics and interests.

Tools

Figma, Whimsical, G Suite, Optimal Workshop

 

Insights

People wish to contribute regularly towards causes that they are passionate about.

This topic is very much related to the importance of why the users are on on social media; they wish to know about causes around them as soon as they are in the news or of relevance. Social media keeps them feeling up to date with what is going on in their communities.

They are interested in contributing to local causes vs global causes. They feel they can make a greater impact locally with smaller repeated funds feeding into their own ecosystem.

 

discovery and research

 

Competitive Analysis

 
 
 

PROS

Clear onboarding process, you can skip many steps until later
Graphics for spending habits
UI elements
Able to rename expenses
Clear visual hierarchy / breakdown of banking options
QR Code
Monetary hierarchy
Visuals / Animated
Categories to explore
Onboarding process was precise, clear and easy
Main menu / navigation is clear / icons and many options for what to do with your spending
Easy to pay someone instantly
Record of your transactions
Deposit money into your linked bank account easily

CONS

Very few organizations to select from
nothing local, all large-scale
Limited membership
Uncategorized transactions accumulate easily
Once you are settled up you don't see the transaction readily, you can export a CSV sheet of everything
Unattractive UI Elements
Cost of monthly subscriptions make it less accessible
Focus is on beginner mediators vs. advanced
Paid account only
Slow moving load time for every entry
Hierarchy of navigation is unclear due to simplicity of options and minimal menu
Fee to send money via credit card and for instant cash out
No easy search options

 
 

Persona

 
 
 

Project Goals

 
 

information architecture

 
 

Key Features

Onboarding / Account creation
Integration with bank account / funds
Categories of important causes to contribute to
Distribution of funds

User Flow

 
 

Wireframes

The onboarding process was most important in deciding what would then become of the categories for each individual user.

Where would they wish to redirect their funds? What would their geographic scope be? What values and ethics do they wish the organizations to run by? What organizations are related to the ones they already contribute to?

Each onboarding page presents these categorizations to then feed into an algorithm for the user’s landing page.

 
 
 

brand development

 

UI Kit

In developing a UI Kit the categories defined by the user surveys and card sorting consisted of topics of interest Human Rights, Medicine & Science, The Environment, Animals, Education, The Arts, and Food Equity.

Many of these categories intersect therefor different organizations can qualify for multiple categories within an individuals dashboard.

My approach to developing the UI was in creating a dark mode app to preserve energy while also representing the funds as a resource, as water therefore the icons were representing fountains, waves, and drops.

 
 
 
 
 
 

Prototype

 
 
 
 

User Testing Insights

 
 
 

Reflection

 

Creating these first prototypes for the Collective App was exciting and interesting to me because it is something I have yet to see out in the world. I would genuinely want to make it come into fruition, so I was inspired to spend the time testing it and getting to know the user.

Since it is a topic that needs to be very careful about how it is framed I want to understand both the user and how the causes and organizations would share their information. The onboarding process became the main focus and the questions that surfaced throughout the testing brought to my attention that I needed to create a more friendly voice to create a transparent and trustworthy app, where I thought I would keep things straightforward and simple was actually where people wanted more information in an inviting tone. I learned how to move outside of myself and my assumptions in order to make something that resonated with the user.

There was a lot to learn and I would love to take it further.  

 

What’s Next?

I would like to develop the dashboard fully including a visual representation of the individual user’s available funds for shifting towards other contributions.

Also to develop hi-fidelity wireframe prototypes for Currents, Funds and Saved pages.

I wish to hold more qualitative usability tests for the new iterations and changes to the overall design.